Practical Product Ep 9: The Harsh Truth of Interviewing & Hiring Product...
Unfortunately, the product management interview process at most companies is poor. Navigating the interview process, or creating a good one at your company is a tall task. In this wide-ranging...
View ArticlePractical Product Ep 10: ChatGPT and AI: The latest applications and what...
Are you following what’s happening in the world of AI? Have you been asking questions of ChatGPT and trying out the various text to image AIs? Whether you are new to the field of AI, or an eager...
View ArticlePractical Product Ep 11: JTBD (Jobs to Be Done) – What it is, why it matters,...
“I don’t want a drill, I want a quarter inch hole.” If you’ve worked in product long, you’ve probably heard that phrase talking about Jobs to Be Done (JTBD). The goal of the framework is to help you...
View Article10 Things I Hate About ConvertKit
Ever have a love-hate relationship with a product? If you’re a product manager, designer, or UX-conscious engineer, you know how using products that don’t live up to their full potential can drive you...
View ArticleHow to Take Notes like a Pro during Your Customer Interviews to Maximize...
“Wait, you do what? …how!?!?” I was as surprised as they were when I learned that it’s not typical to be able to take notes while also asking the majority of the questions in a customer interview. To...
View ArticleA Simple, Fun Way to Develop Your Product Manager’s Eye for Design
How do you teach taste? Can you teach it? It’s a good question, and an important one for any good product leader to think about. While designers work painstakingly on developing their eye for design,...
View ArticleSmall tweaks, Big Differences: Lowering your flake rate on customer interviews
Are you having trouble getting customers to interview for your product? Are too many flaking out and missing your scheduled calls? It’s a common challenge new and veteran PMs face every week: You want...
View ArticleThe Hierarchy of Startup Business Value: Is Your Product a Valuable Business?
Product/Market Fit is a phrase you hear startups, VCs, and many PMs obsess over. It’s an important question, which is why a lot has been written about it whether long form essays (like this one from WP...
View Article10 Rules of SaaS that will make your startup journey easier
I’ve been working on SaaS products for nearly 15 years, which feels kind of crazy to write. While I’ve worked on a lot of very cool products and helped many other PMs over the years, it doesn’t seem...
View ArticleSteven Sinofsky’s Guide to Customer Product Updates
This was originally a 20-Tweet long Tweetstorm by Steven in 2019, but it’s no longer live. I reached out to Steven and he shared the text of those with me, which I’m preserving below. (Note: You can...
View ArticleHow to Write Product Updates that Delight Customers & Reduce Churn
If you launch a feature and you don’t tell anyone, did you really launch it? Okay, maybe the “tree falls in a forest” analogy isn’t perfect, but you probably get the point: you need to tell your...
View ArticleHow Product Managers can help their Engineers make Better Estimates
“When is that going to ship?” If you’ve been a PM for more than 5 minutes, you’ve heard this question, which is much easier to ask than answer. Making matters worse, the question is central to what you...
View ArticleHow to Write a Product Thesis: A Product Spec Your Engineering & Design Teams...
Do you find your product team doesn’t want to read your specs? Do others find them a lot less clear than you think they are? Are you and your engineers missing estimates, or struggling to ship on time,...
View ArticleHow to Structure (and get the most out of) Your Customer Development Interviews
Running a startup puts a ton of responsibilities on your plate. From marketing to sales, hacky-HR to accounting, development to project management, you’re wearing a million hats. The same can be true...
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